Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Windows 10 Windows 11. BitLocker is the Windows encryption technology that protects your data from unauthorized access by encrypting your drive and requiring one or more factors of authentication before it will unlock it. In normal use BitLocker simply unlocks when you successfully sign into Windows.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Info. Questions about a refund email? We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund.

Redeem Code. Tip: If you bought the wrong code, please contact the retailer. How to redeem an Office product key. Sign in to Office.com/setup with your Microsoft account. Enter the 25-character code, and then select Next . Sign in. How to redeem a Windows activation code.

A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. After determining which activation method you use, follow the steps in the corresponding Activate using a digital license or Activate using a product key .

Select one of the recovery options below and follow the steps to try to get things working again. Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Option 1: Use the Windows Security app. Run Settings > Update & Security > Windows Security > Device Security. If you do not see a Security processor section on this screen your PC may have a TPM that is disabled. see How to enable TPM for more information or check your PC manufacturer’s support information for instructions. to enable the TPM.