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Add an exclusion to Windows Security - Microsoft Support
If you trust a file, file type, folder, or a process that Windows Security has detected as malicious, you can stop Windows Security from alerting you or blocking the program by adding the file to the exclusions list.
Remove malware from your Windows PC - Microsoft Support
Select Virus & threat protection > Protection history. The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
Remove specific prevalent malware with Windows Malicious Software ...
Each release of the tool helps detect and remove current, prevalent malicious software. This malicious software includes viruses, worms, and Trojan horses. Microsoft uses several metrics to determine the prevalence of a malicious software family and the damage that can be associated with it.
Protection History - Microsoft Support
The Protection History page in the Windows Security app is where you can go to view actions that Microsoft Defender Antivirus has taken on your behalf, Potentially Unwanted Apps that have been removed, or key services that are turned off. Note: Protection History only retains events for two weeks, after which they'll disappear from this page.
Virus & threat protection in Windows Security - Microsoft Support
Manage your Virus & threat protection settings. Use Virus & threat protection settings when you want to customize your level of protection, send sample files to Microsoft, exclude trusted files and folders from repeated scanning, or temporarily turn off your protection.
Applies To: Microsoft account dashboard
Fix problems that block programs from being installed or removed ...
The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.
Use the System File Checker tool to repair missing or corrupted system ...
If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.
Request a refund for digital games | Xbox Support
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.
Turn off Defender antivirus protection in Windows Security
Follow these steps to temporarily turn off real-time Microsoft Defender antivirus protection in Windows Security. However, keep in mind that if you do, your device may be vulnerable to threats. Select Start and type "Windows Security" to search for that app.
Device protection in Windows Security - Microsoft Support
Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.