Restore from a system restore point. Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

A recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Windows comes with a built-in tool to create a USB recovery drive. You'll need to provide an external USB drive that:

Always try to do that first before downloading a recovery image. To learn more, see the links below. For Surface Hub 2S and Surface Hub 3, see Reset & recovery for Surface Hub 2S & Surface Hub 3 for specifics on which recovery images are support for each device model.

To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file. Windows 8.1 or Windows 8. Windows 10, Windows 7, or Windows Vista. More Information.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Restores your computer's system files to an earlier point in time without affecting your files, such as e‑mail, documents, or photos. If you use System Restore from the System Recovery Options menu, you cannot undo the restore operation.

Windows 10. Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Tap the Windows Start button and type BitLocker. Select the Manage BitLocker Control Panel app from the list of search results. In the BitLocker app select Back up your recovery key. Select where you want the key backed up.

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.