If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

On your Windows device, launch the Xbox app for Windows. Select Search on the taskbar, type Xbox, and then select it from the list. If the app isn’t installed, you can get it for free from the Microsoft Store. Sign in with your Microsoft account. In the sidebar menu on the left, select Cloud Gaming.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

Windows Security has reputation-based protection that can help protect your PC from potentially unwanted applications. Potentially unwanted app blocking was first introduced in the Windows 10 May 2020 update and is turned off by default for enterprise and consumer customers.

If you trust a file, file type, folder, or a process that Windows Security has detected as malicious, you can stop Windows Security from alerting you or blocking the program by adding the file to the exclusions list.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.