For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t. Before you begin.

Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe) To do this, follow these steps:

Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps: On the Windows 10 download page, download the media creation tool by selecting Download now, then run the tool.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC. This app is not available for Windows S mode .