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Change your Microsoft subscription payment method and options
To change your subscription recurrence (for example, from monthly to yearly): Sign in to your Services & subscriptions with your Microsoft account. Find the subscription in the list. Select Manage > Change > Switch, and then choose your new recurrence. If you don't see this option, make sure recurring billing is on.
Applies To: Microsoft account dashboard
Account has been locked - Microsoft Support
Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:
Cancel your Microsoft subscription - Microsoft Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Manage your Microsoft 365 subscription or Office product
Follow the prompts to install or reinstall the desktop apps. For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Make older apps or programs compatible with Windows
Try running the compatibility troubleshooter: In the search box on the taskbar, type Run programs made for previous versions of Windows and select it in the results. Select Next, select the program you're having trouble with, then select Next again. Select Troubleshoot program (or you can select Try recommended settings to try that).
Unblock my Outlook.com account - Microsoft Support
To unblock your account, you'll need to reset your password. Unblock your account. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message. Notes:
Applies To: Outlook.com
Install Office updates - Microsoft Support
Try Microsoft Update or contact your company help desk. To download an update manually, see Office Updates. Go to Control Panel > Programs > Uninstall a program. Find and select your version of Microsoft Office on your computer. In the bar above, click Change. Select Quick Repair > Repair. If this does not work, retry the steps, but choose ...
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, InfoPath 2013, InfoPath Filler 2013
Where to enter your Office product key - Microsoft Support
Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase. Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window). Step 3: Enter your Office product key, without hyphens. If you don't have your key, see get your Workplace ...
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Office 2016, Microsoft 365 for home, Office for business
Keyboard shortcuts in Microsoft Edge - Microsoft Support
Here’s the list for the new Microsoft Edge and Microsoft Edge for Mac. Windows Mac. Press this key. To do this. Ctrl + Shift + B. Show or hide the favorites bar. Alt + Shift + B. Set focus on the first item in the favorites bar. Ctrl + D.