Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

If you have Link to Windows on your Surface Duo: Open the Link to Windows app by going into the Quick Access panel, and then tap and hold the Link to Windows icon.

If you purchase DLC and add-ons for a game that later leaves the catalog, your DLC and add-ons will not be removed. However, to continue playing the DLC and add-ons, you’ll need to purchase a digital copy of the game from the Xbox app for Windows or the Microsoft Store, play from a disc, or obtain another form of entitlement to continue playing the game

Learn about file sharing over a network in Windows. Note: This article focuses on how to share files or folders over a Local Area Network (or LAN), such as connected computers within your home or workplace.If you are trying to find out how to share a file over the Internet, for example with a friend or family member, OneDrive provides easy ways to accomplish this.

Check the Xbox services, games, and apps for any service outages.

All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx).

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile.