Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

As you're getting your Microsoft 365 business subscription set up, you'll want to download and install your Microsoft 365 apps, like Word, Excel, Microsoft Teams, and PowerPoint, on your PC or Mac. Go to microsoft365.com and sign in with your Microsoft 365 account. Select Install apps.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. Having trouble playing the video? Watch it on YouTube.

Cast to a Windows PC from another Windows PC. On the PC you'd like to project from, select Start > Settings > System > Projecting to this PC . Under Add the “Wireless Display” optional feature to project to this PC, select Optional features. Next to Add an optional feature, select View features, then enter “wireless display.”.

Locate your product key for Windows 7 or Windows 8.1. A product key is usually required when uninstalling or reinstalling Windows 7 or Windows 8.1. Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in.

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.