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Redeem a gift card or code to your Microsoft account
To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.
Applies To: Microsoft account dashboard
Activate Windows - Microsoft Support
Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.
Using the Windows Activation troubleshooter - Microsoft Support
If you're unable to activate Windows 11, the Activation troubleshooter could help. To use the troubleshooter, select Start > Settings > System > Activation , and then select Troubleshoot . Open Troubleshoot settings. You must be signed in as an administrator to use this option.
Account help
Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.
PC Game Pass FAQ | Xbox Support
With the PC Game Pass subscription, you get access to the Xbox Game Pass catalog on your Windows 10/11 device. Join Xbox Game Pass Ultimate to enjoy Xbox Game Pass on both your Windows device and Xbox console.
Get help with Windows activation errors - Microsoft Support
Learn how to update your device at update Windows. Use the Activation troubleshooter to resolve simple errors. For more info, see Try the Activation troubleshooter below. If you're still getting an error, check the list of error codes below and follow the suggested steps to resolve it.
Reinstall Windows - Microsoft Support
If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.
Fix microphone problems - Microsoft Support
Make sure apps have access to the microphone. If your microphone isn't detected after updating Windows 11, you may need to give your apps permission to use it. Here's how: Select Start > Settings > Privacy & security > Microphone and make sure Microphone access is turned on.
Request a refund for digital games | Xbox Support
If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.
How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.