How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

If you purchase DLC and add-ons for a game that later leaves the catalog, your DLC and add-ons will not be removed. However, to continue playing the DLC and add-ons, you’ll need to purchase a digital copy of the game from the Xbox app for Windows or the Microsoft Store, play from a disc, or obtain another form of entitlement to continue playing the game

Check the Xbox services, games, and apps for any service outages.

Which devices support cross-device copy and paste? Cross-device copy and paste is supported on Surface Duo and Android devices that are running One UI version 2.1 or above or select HONOR devices (1.22036.14.0 or later) or OPPO devices (1.23093.0 or later) or select ASUS devices.

Xbox Live Gold 现已为 Game Pass Core。 2023 年 9 月 14 日，Xbox Live Gold 会员自动成为Game Pass Core 会员（定价没有变化），并立即获得了对高质量游戏新目录的访问权限。

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。 从结果中选择 Xbox 应用以打开该应用。; 选择左上角的玩家图片，然后选择“设置”。 在“兑换代码”下选择“兑换”。 输入由 25 个字符组成的代码，选择 下一步，然后按照提示操作。

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).