Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard
Which version of Windows operating system am I running?
Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.
Installing Windows 11 on devices that don't meet minimum system ...
If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.
Xbox Status | Xbox Support
Check the Xbox services, games, and apps for any service outages.
PC Game Pass FAQ | Xbox Support
With the PC Game Pass subscription, you get access to the Xbox Game Pass catalog on your Windows 10/11 device. Join Xbox Game Pass Ultimate to enjoy Xbox Game Pass on both your Windows device and Xbox console.
Change the email address or phone number for your Microsoft account
You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided. Or, select Add phone number.
Account has been locked - Microsoft Support
Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.
Get help with a digital code or gift card | Xbox Support
Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.
Activate Windows - Microsoft Support
Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.