Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

The following are some problems that the troubleshooter might fix. If you receive an error code and none of the steps below help, see Get help with Windows activation errors . For more info about activation, see Activate Windows. For help with your product key, see Find your Windows product key.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Sharing your Xbox Game Pass subscription. Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard.