If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

In Windows 11, apps don't automatically get added to your desktop. Learn how to pin apps to your desktop or taskbar in Windows 11 or Windows 10.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

If you don't have Bluetooth available on your device (or if it's been turned off), you won't be able to make or receive calls on your PC. If you encounter issues while using the calling feature, these troubleshooting tips may help. Android permissions are required for this feature.

Create a setup unique to you with your choice of adaptive accessories and increase your PC productivity. MORE ON ADAPTIVE ACCESSORIES. Get help, training, and support for your PC accessories.