If you have an unopened pre-paid card for Microsoft 365, follow the instructions on the back of the card to reveal the product key and redeem and install Microsoft 365. If you have already redeemed Microsoft 365 from your pre-paid card, follow these instructions to install Office.

How to get and use app passwords. After you turn on two-step verification or set up the Authenticator app , you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification.

Setting up sync on your mobile device. Download the Microsoft Edge app for iOS and Android. We'll send a download link to your phone if you enter your phone number. Open the Microsoft Edge app, select the profile image , and then select Accounts . Select your account and then select Sign in to sync.

When the flash drive is inserted, the Offline system update option on the Xbox Startup Troubleshooter becomes active. Use the D-pad and A button on your controller to select Offline system update to initiate the update using the files saved on your flash drive. Note The console restart may take several minutes.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.

If you're unable to update, you can also sign in to Skype on a supported device . We'll take you through the process of installing the latest version of Skype. We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile .

If you subscribed to Ubisoft+ on a different platform and want to activate benefits on Xbox, you must link your Ubisoft account with the Microsoft account you use for Xbox gaming. To get started, select Join on any Xbox Ubisoft+ purchase page.