Microsoft account security info & verification codes
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
How to sign in to or out of Outlook.com - Microsoft Support
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Applies To: Outlook.com
Troubleshooting verification code issues - Microsoft Support
There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.
Applies To: Microsoft account dashboard
How to sign in to Hotmail - Microsoft Support
Manage email accounts in Outlook.com. Unblock my Outlook.com account. Supported browsers for Outlook on the web and Outlook.com. If you sign in with a work or school account, read How to sign in to Outlook on the web.
Applies To: Outlook.com
POP, IMAP, and SMTP settings for Outlook.com
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Account has been locked - Microsoft Support
Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Contact Us - Microsoft Support
Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Global Customer Service phone numbers - Microsoft Support
To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.