If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit. When you request a refund, it may take 72 hours to process the request. We'll contact you with updates, or you can check the Refund status tab.

Stay safe with a genuine Office license. Office 2019. After launching an Office app, you might receive a message that says Get genuine Office. If you see this, we've determined that the Office product installed on your device isn't legitimate and you may be a victim of software counterfeiting.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.

I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

To help protect your PC and keep it running smoothly, Microsoft recommends only installing apps from the Microsoft Store. You can choose where you can get apps from and if you want to see app recommendations when you try to install an app from outside of the Microsoft Store.