If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

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Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

The Link to Windows app is preinstalled on select Samsung, HONOR, Surface Duo, and OPPO devices that are running Android 9.0 or later. On such devices, you can find the Link to Windows app under the Quick Settings menu by swiping down from the top of your screen.