If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account. To buy an app or game, visit Microsoft Store online, on Windows and Xbox. If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device. Most retail PC motherboards used by people building their own PC, for example, ship with TPM turned off by default even though it is almost always available to be enabled. Option 1: Use the Windows Security app.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.

The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.

Once the Windows 11 upgrade has been tested and validated for your specific PC, Windows Update will indicate that it's ready for installation. To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates.