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Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.
PC Game Pass FAQ | Xbox Support
The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.
Troubleshoot Windows Media Player Errors - Microsoft Support
To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.
Get help with a digital code or gift card | Xbox Support
Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.
Camera doesn't work in Windows - Microsoft Support
When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.
How to earn Microsoft Rewards points - Microsoft Support
How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.
Applies To: Microsoft account dashboard
Xbox Game Pass Ultimate Perks FAQ | Xbox Support
Perks are an added benefit for Xbox Game Pass Ultimate members. If you have PC Game Pass or Xbox Game Pass Core, you’ll need to upgrade to Ultimate to take advantage of Perks. To upgrade your existing Xbox Game Pass subscription to Ultimate, go to: Xbox Game Pass.
Product keys for Windows - Microsoft Support
A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.
Cloud gaming with Xbox | Xbox Support
Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.