Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

注意 在某些情况下，你可能无法运行游戏服务修复工具，除非你在电脑上以本地管理员身份登录。 当 Windows OS 为 20H1 或更早版本时，会发生这种情况。 如果无法运行游戏服务修复工具，则需要更新 Windows OS 版本。

這些數位遊戲購買的退款條款涵蓋 Microsoft Store 的數位遊戲方案、Xbox 應用程式 (不含電影和電視應用程式)、數位化的遊戲搭售方案，以及數位耐久性和消耗性的遊戲方案, 無論是透過 Xbox 主機裝置或僅限於您的電腦提供 (統稱「數位遊戲產品」) 提供，例如遊戲季票、虛擬貨幣和微交易。

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

若您選取了 [在我的設定檔上顯示圖示] 核取方塊，但圖示仍不顯示，請登出發生問題的裝置，然後重新登入。 在電腦上，您可能還需要重新啟動應用程式: 啟動 [工作管理員], 選擇執行中的應用程式 (Game Bar 或 Xbox 應用程式)，選取 [結束工作]，然後重新啟動應用程式。

How do I configure it? To configure potentially unwanted app blocking go to Start > Settings > Update & Security > Windows Security > App & browser control > Reputation-based protection settings.. There you'll find a control that lets you turn potentially unwanted app blocking off, and select if you want to block apps, downloads, or both.

您無法在 Xbox One 上使用 Microsoft 或 Xbox 禮品卡從 Xbox 360 市集購買內容或 Xbox 360 內容。 購買 Microsoft 或 Xbox 禮品卡時，使用的貨幣務必要與收禮者計費帳戶相關聯的貨幣相符。

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.