Microsoft account security info & verification codes
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
How to use the PC Health Check app - Microsoft Support
PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...
Troubleshooting verification code issues - Microsoft Support
There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.
Applies To: Microsoft account dashboard
Xbox Status | Xbox Support
Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.
Fix Bluetooth problems in Windows - Microsoft Support
If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Install Quick Assist - Microsoft Support
If Microsoft products on your macOS device are not working as expected, contact for assistance. Your Microsoft Support agent will guide you through the process of downloading and installing it on your device. Quick Assist for macOS is not available outside of Microsoft Support interactions.
Make older apps or programs compatible with Windows
Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.
Enable TPM 2.0 on your PC - Microsoft Support
TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.
Reinstall Windows - Microsoft Support
If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.