Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Check with your device manufacturer to see if your device supports TPM and, if so, steps to enable it. If your security processor isn't working properly, you can select the Security processor troubleshooting link to see any error messages and advanced options.

Get personal Rewards points from a work or school account. Learn more. Open Rewards dashboard. To earn points by searching with Bing on your mobile device, set Bing as your default search engine, use the Bing app, or use the Microsoft Launcher for Android app.

Connect your Surface on Windows 10 to a TV, external display, or projector by using the Surface HD Digital AV Adapter or the Surface VGA Adapter.

Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.