Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Once the Windows 11 upgrade has been tested and validated for your specific PC, Windows Update will indicate that it's ready for installation. To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates.

PC Health Check includes diagnostics to monitor device health and troubleshooting to improve performance, all from the convenience of a single dashboard. Key features include: Windows 11 eligibility: Provides a comprehensive eligibility check based on the minimum system requirements for Windows 11.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone, or on another device. Here's how: Use a USB cable to connect your device to the PC. In the search box on the taskbar, type photos and then select the Photos app from the results. Select Import from the app bar.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.