There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Check the Xbox services, games, and apps for any service outages.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.