Request a refund for digital games | Xbox Support
After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.
Fix Bluetooth problems in Windows - Microsoft Support
If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Microsoft Store & billing help
Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.
Manage your Microsoft 365 subscription or Office product
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Xbox payment error messages and codes | Xbox Support
If the email address is incorrect for your PayPal account, select Remove account. Select Add a new payment method. Select Credit card or PayPal. Follow the prompts to set up your credit card, debit card, or re-add your PayPal account as a new payment option using the correct billing address.
分享 Xbox Game Pass 订阅 | Xbox Support
下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理. 在外：在任意其他 Xbox 上 ...
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
主机版 Xbox Game Pass 常见问题解答 | Xbox Support
使用 Xbox Game Pass 安装的游戏在退出 Game Pass 目录后仍然可以玩，但前提是你购买了它们，当你以 Xbox Game Pass 订阅者身份购买游戏时，可获取相当大的折扣。. 以折扣方式购买游戏后，这些游戏便一直属于你了。. 同样，无论你是否购买基础游戏，都可以保留购买 ...
Change your app recommendation settings in Windows
Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.
批准家庭成员的购买和资金 | Xbox Support
若要在 Web 上管理成员的支出设置，请执行以下操作：. 使用帐户登录到 Microsoft Family Safety 网站。. 登录 Microsoft 帐户. 在要管理其帐户的成员下，选择“更多选项” > ”支出”。. 在此页上，可以选择“信用卡”下的切换开关，以便“要求审批每次购买”。. 在 ...