If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.