Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

对于Microsoft 365 家庭版 订阅，可以开始共享订阅，并添加或删除已与之共享的人员。 如果你不是订阅所有者，可以查看谁与你共享 Microsoft 365，或者选择退出订阅。 了解详细信息。

如果你从第三方零售商（如 Amazon、Apple、Best Buy 或 Google Play）购买了 Microsoft 365 订阅，请直接与他们联系以管理你的订阅和计费。 Microsoft 无法取消或帮助打开或关闭第三方零售商所售订阅的定期计费。

按控制器上的 Xbox 按钮 打开导航页，然后转到“档案和系统”>“设置”>“帐户”>“订阅”。 选择要管理的订阅。 可在此处查看计划、到期日期、计费历史记录、订阅状态以及更改付款方式。

通过Microsoft 365 个人版或家庭订阅，你将始终拥有 Microsoft 提供的最新现代生产力工具，其中包含最新的功能、修补程序和安全更新。. 你还可以获得常年技术支持和 1 TB 的云存储空间来存储文件和照片，无需额外付费。. 使用 Microsoft 365 家庭版最多可以向订阅 ...

了解如何取消Microsoft订阅，例如 Microsoft 365、Copilot Pro 和 Xbox。 如果无法取消订阅，请排查问题。