Add your accounts to Microsoft Authenticator. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

From the Password security tile, select Change my password. On the Change your password page, enter your current password and then enter your new password. For additional security, select the optional checkbox which prompts you to update your password every 72 days.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.

We're here to help. Tell us your problem so we can get you the right help and support.

Install mobile apps and the Amazon Appstore on Windows. Windows 11. Note: Windows Subsystem for Android™ and the Amazon Appstore will no longer be available in the Microsoft Store after March 5, 2025. Learn more. To use mobile apps on your Windows 11 PC, you need to install the Amazon Appstore.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

From your files, themes, and some settings to many of your installed apps and Wi-Fi information - Windows Backup will help protect what matters and make it easier than ever to move to a brand-new PC. This guide will help you to use Windows Backup to back up key things on your Windows PC.