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Adding a device to your Microsoft account is quick and easy. Feel free to use the method that is most convenient for you:

  • On an Xbox or Windows device: Sign in to your Microsoft account.

  • On your Windows PC: Sign in to the Microsoft Store

  • On any device with a browser: Go to, select Register device, then follow the instructions.

  • Android, iOS, and MacOS devices can't be added at this time.

Register a device to see its warranty

To see the warranty coverage for your Surface, Surface accessory, Xbox, or Xbox accessory, you'll need to register its serial number. Some online features won't be available when you add your device this way.

  1. Go to, sign in, and select Register device to continue.

  2. Enter your device's serial number to register it to your account.

  3. Select your device to see its warranty information.

Note: If your Surface is managed or owned by your company or organization, you don't need to register it. To contact support and get additional resources for that situation, see Surface for Business help.

Fix a device

If you're having problems with your device, you can get help online and create a service order. After you register your device, here's how to create a service order:

  1. Go to, sign in, and select the device that's having issues.

  2. Select Start order, then follow the instructions.

Rename a device

Change the default name of your device so you can quickly identify it in your Microsoft account. When you want to download an app or game to another device, you'll be able to find the device using its new name.

On the PC you want to rename:

  1. Select Start  > Settings  > System  > About .

  2. Select Rename this PC.

  3. Enter a new name and select Next. You may be asked to sign in.

  4. Select Restart now or Restart later.

On the Xbox you want to rename:

  1. Press the Xbox button on your controller to bring up the Guide, then navigate to Profile & system (your account icon), and select Settings  > System > Console info > Name.

  2. Enter the new name and select Enter .

  3. Restart your Xbox.

Remove a device

If you don't use a device but it still appears in your devices, here's how to remove it:

  1. Go to, sign in, and find the device you want to remove.

  2. Select the device to see all your options, select Remove device, then follow the instructions.

If you want to remove a device for a child in your family, have your child sign into, then follow the same instructions.

Find or fix a device in your Microsoft account

If your device is missing, and you've signed in to it with your Microsoft account, you might be able to find it. Here's how:

  1. Sign in to, then select Find my device.

  2. Select the device you want to find, then select Find.

For more info on finding your device, go to Find and lock a lost Windows device.

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