Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Notes: If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time, and you can continue to use the product until your Microsoft 365 subscription expires.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Add your work or school account. On your computer, note the Code and Url information on the Configure mobile app page.Keep this page open so you can see the code and URL.

Important: you should limit the number of administrators on your Windows device because administrators have complete control over the system.Administrators can change settings, install software, and access all files. If too many people have this level of access, it could lead to security risks like malware installation or unwanted changes to your system.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.