How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Use PayPal with your Microsoft account. Use mobile operator billing with your Microsoft account. Update your billing address and payment options. Xbox Free Play Days FAQ.

Add a way to verify sign-in to your Microsoft account. Sign in to the Advanced security options page of your Microsoft Account. Sign in. Select Add a new way to sign in or verify then choose how you would like to receive security codes.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you recently purchased a Windows device that includes Xbox games or PC Game Pass, use the steps below to find and redeem your Digital Direct offers. Select the Microsoft Store icon on the taskbar, or, in the search box on the taskbar, type Microsoft Store, and then select it from the results.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.