Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Chat with the bot and use it to assign tasks, reminders, or whatever task the bot assists with. To chat with a bot in Microsoft Teams, start a new chat and put the name of the bot in the To field.

First steps if your Surface Type Cover or Keyboard doesn't work. To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the Type cover or keyboard, force a restart, reattach the Type Cover or Keyboard , or confirm connectivity.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Earn points toward rewards by doing the stuff you do every day. It's easy and it's free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you've signed up, sign in to your Microsoft account to see your current points.

UEFI offers new features including faster startup and improved security. It replaces BIOS (basic input/output system). More recent Surface devices use a new UEFI called Surface UEFI. For more info, including info about which specific devices use it, see How to use Surface UEFI.

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

To troubleshoot the following problems, select any heading to see more info. Next, follow the steps to try to get things working again. Need more help? Learn more about how to fix problems with the Windows Start menu, and what to do if the Start menu won't open.