Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Chat with the bot and use it to assign tasks, reminders, or whatever task the bot assists with. To chat with a bot in Microsoft Teams, start a new chat and put the name of the bot in the To field.

Earn points toward rewards by doing the stuff you do every day. It's easy and it's free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you've signed up, sign in to your Microsoft account to see your current points.

Create a recovery drive with a downloaded factory image. If you're able to use your Surface or you have another Windows PC, visit our Download a recovery image for your Surface page. From there, select your Surface and download a recovery image .zip file for the device you selected.

Record game clips and take screenshots. While you’re playing a game, press the Windows logo key + G to open Game Bar. Choose Widget Menu > Capture. Choose Start recording, Take screenshot, or Record last…. Record last… turns the most recent moments of play into a game clip when background recording is turned on.

How to start voice typing. To use voice typing, you'll need to be connected to the internet, have a working microphone, and have your cursor in a text box. Once you turn on voice typing, it will start listening automatically. Wait for the "Listening..." alert before you start speaking.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.