Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Learn how to reset your Microsoft account password if you forgot it or it stopped working. Follow the steps to verify your identity, get a verification code, and create a new password.

Learn where to enter your Office product key for different versions and scenarios, such as Microsoft 365, Office 2021, or Microsoft Store purchases. Find tips and troubleshooting for common issues with product keys.

Learn how to check your Microsoft account balance and use it to buy games or apps on Xbox. Find out how to pay a past-due balance, redeem a gift card, or update your payment method.

Learn how to view, change, or cancel your Xbox subscriptions, such as Xbox Live Gold or Xbox Game Pass. Find out how to pay a past-due balance, turn on recurring billing, or get the latest offers on subscriptions.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account username and password. Find solutions for common sign-in problems and get help from the Outlook.com community.

Find solutions to common problems, or get help from a support agent for Microsoft 365, Office, Windows, Xbox, Surface, and more. Sign in to get personalized help and access live chat with a Microsoft specialist.