Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe) To do this, follow these steps:

The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Get more help playing Xbox games. Understanding betas, demos, and trials on Xbox. Get back to your game instantly with Quick Resume. All about dual-generation games. Find your optimized or enhanced games on console. Enable PC game mods. Tracking Xbox achievements in your game.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Explore gaming on Xbox. Set up age restrictions for your Xbox family group. Try controller-free remote gaming using touch controls. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Using Magnifier on Windows 11. Magnifier makes part or all of your screen bigger so you can see words and images better. Expand any or all of the following sections to learn more about Magnifier.

If you can’t connect to a Wi-Fi network that you could connect to before, it’s possible that the network settings might have changed or the profile is corrupted. To fix this, remove (or "forget") the network connection, then reconnect to the network.