Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

Manage account. Change the email address or phone number for your Microsoft account. Add or remove an Xbox profile. Delete your Microsoft account security info. Check your Microsoft account balance. Earn points with Microsoft Rewards. Update your Microsoft account if you’re moving to a new country or region. How to delete a child account.

登录到 Hotmail 或 Outlook.com. Hotmail 现在为 Outlook.com. 若要登录到 Hotmail，需要提供 Microsoft 帐户用户名和密码。. 登录. 提示: 登录时，如果你希望下次直接进入你的邮箱，请在“保持登录?”提示中选择“ 是 ”（对于共享计算机，不建议这样做）。. 或者，选中“不 ...

Check the Xbox services, games, and apps for any service outages.

如何解锁 Microsoft 帐户. 要解锁帐户，请登录以获取安全代码。. 登录. 提示: 可以使用 任何 电话号码来请求安全代码。. 电话号码 不需要 与你的帐户关联。. 手机 不需要 是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。. 阅读 ...