If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.

SafeSearch helps keep adult content out of your search results. There are different ways you can turn on SafeSearch: For individual accounts, choose SafeSearch options on the Settings page. At a network level, map www.bing.com to strict.bing.com.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

From your PC, you can connect to select Android, Samsung, HONOR, OPPO, and ASUS devices with the Link to Windows app that's either preinstalled on your device or that you can download from the Google Play or Samsung Galaxy Store. This link between your Android device and PC gives you instant access to everything you love.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.