Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Help your PC recognize your voice. You can teach Windows 11 to recognize your voice. Here's how to set it up: Press Windows logo key +Ctrl+S. The Set up Speech Recognition wizard window opens with an introduction on the Welcome to Speech Recognition page.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Find your error code. If you’ve received an error code, we have solutions that can help you to resolve your issue. Just browse for your code in the list below. For additional PC help, go to: Troubleshoot issues with the Xbox app for Windows. For additional console help, go to: Troubleshoot game issues on Xbox. Error codes. Collapse all. Xbox 360.

Turn off, disable, or uninstall OneDrive. If you just don't want to use OneDrive, the easiest solution is to unlink it - see the steps below. Tips: If you want to stop OneDrive for a while, or not use all of it, here are some other solutions:

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Data that appears on the dashboard can include data related to your Bing and Cortana searches, Microsoft Edge browsing, and location, voice, media, and apps and services activity. Once you clear your data, we'll delete it from the dashboard and begin removing it from our systems.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.