1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Update the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Select Start > Settings > System > Sound. In Input, select a microphone to see its properties. In Input volume, make sure the blue bar adjusts as you speak into the microphone. If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.

Learn how to troubleshoot and fix Bluetooth audio connection issues in Windows 10 and 11.

Here are a few options you can try if you want to be able to use this driver: See if an updated and compatible driver is available through Windows Update or from the driver manufacturer. If that doesn’t work, you can try turning off the Memory Integrity setting in Windows Security.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.