下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Fix Bluetooth problems in Windows - Microsoft Support
Troubleshoot problems with Bluetooth accessories. If you can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, try the following steps to try to fix common problems with Bluetooth accessories.
Fix Ethernet connection problems in Windows - Microsoft Support
On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.
Activate Office - Microsoft Support
If this screen appears, Microsoft 365 is installed as a one-year subscription or one-time purchase. A digital product key is transmitted to your PC, so you won't need or receive a printed product key.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Give your PC a Fresh Start - Microsoft Support
To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings
Connect to a Wi-Fi network in Windows - Microsoft Support
Whether you're at home, work, or out and about, chances are you'll find a Wi-Fi network that you can connect to for internet access. Select the Network, Sound, or Battery icons ( ) on the far right side of the taskbar to open quick settings. The Disconnected icon appears when you’re not connected.
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.
Free up drive space in Windows - Microsoft Support
Note: If it’s been fewer than 10 days since you upgraded to Windows 10, your previous version of Windows will be listed as a system file you can delete.If you need to free up drive space, you can delete it, but keep in mind that you'll be deleting your Windows.old folder, which contains files that give you the option to go back to your previous version of Windows.
Which version of Windows operating system am I running?
Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:
Shut down, sleep, or hibernate your PC - Microsoft Support
Turn your PC off completely. To shut down, select Start and then select Power > Shut down.. Sleep. Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off.