The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

Choose your alternative verification method, and continue with the two-step verification process. After you're back in your account, you can update your verification methods (if necessary). For more info about add or changing your methods, see the Manage your settings for two-step verification article. Next steps Learn about your security info in the Security info (preview) overview article ...

My username and password have stopped working If you can't sign in with a correct password If your username or password have stopped working, you may need recover your account: Select Recover your account below and type in the email address, phone number or Skype name you use to sign in.

Certificate authority (CA) A certificate authority is an entity similar to a notary public. It issues digital certificates, signs certificates to verify their validity and tracks which certificates have been revoked or have expired. Top of Page Digital signature assurances The following terms and definitions show what assurances are provided by digital signatures. Authenticity The signer is ...

Windows 11 Windows 10 Summary This article explains how to create and connect to a VPN in Windows 11 to help secure your internet connection at work or on public networks. Whether it's for work or personal use, you can connect to a virtual private network (VPN) on your Windows device. A VPN connection can help provide a more secure connection and access to your company's network and the ...

Register the password reset verification method for a work or school account

Important For users in the European Economic Area (EEA), you can transfer your license to another person as permitted by applicable law, by contacting customer support. You'll be required to verify your identity through your Microsoft account to confirm you have legitimate license rights. You'll also need to provide an email for the person you're transferring the license to. Upon verification ...

Provides information for avoiding and reporting Microsoft technical support scams.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

With Microsoft Edge, you can turn on sync to browse the web on all your devices, keep your favorites organized, and more.