Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

Download the latest Windows update from the Windows Update page in Settings for your device when it becomes available.

Learn how to find which version of Windows operating system your PC is running and device specifications.

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Keeping your login information secure will sometimes require you to change a password. You can easily edit the passwords saved in Microsoft Edge.

Learn how to check if your PC is capable of running TPM 2.0 or how to enable TPM 2.0 to upgrade to Windows 11.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Learn how to troubleshoot Bluetooth problems in Windows. Resolve issues connecting a Bluetooth device or accessory.