Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Manage your Xbox subscription Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

To check activation status in Windows 11, select the Start button, and then select Settings > System and then select Activation .. Your activation status will be listed next to Activation.. Check activation status in Settings. You'll see one of these activation status messages on the Activation page:

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