Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Provides information for avoiding and reporting Microsoft technical support scams.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

Learn how to install, reinstall, or activate Microsoft 365 or Office 2024 on a PC or Mac.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Having problems with your product key?

Learn how to add all your different accounts to the Microsoft Authenticator app.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Many tasks for Office products don't require a product key because your Microsoft account takes care of them instead.

Choose your alternative verification method, and continue with the two-step verification process. After you're back in your account, you can update your verification methods (if necessary). For more info about add or changing your methods, see the Manage your settings for two-step verification article. Next steps Learn about your security info in the Security info (preview) overview article ...

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.