Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

Observação: A melhor e mais segura maneira de obter atualizações de driver no Windows é sempre por meio do Windows Update.Se você estiver tendo problemas com o Windows Update, verifique primeiro se algum dos links em Atualizar o Windows pode ajudá-lo.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC. RCS messaging is also available for select Samsung devices. Learn more How many messages can I see?

Troubleshooting: I don't see Automatic Replies. If you don't see Automatic Replies after selecting File, you're probably using a Gmail, Yahoo, or other POP or IMAP account that doesn't support the Outlook Automatic Replies feature.You can set up a rule that will reply to incoming messages—if you leave Outlook running while you're away.

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.