For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Admins should view Help for OneDrive Admins, the OneDrive Tech Community or ...

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the ...

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Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page. In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Security Troubleshooter.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

This update is not intended to target Enterprise devices. Specifically, this update targets devices that run Windows 7 SP1 or later versions and Windows 8.1 or later versions that are either Home, Professional, Ultimate, Starter, or Core editions.

Repair an Outlook data file (.pst) file. Open SCANPST.EXE. Select Browse to select the Outlook Data File (.pst) you want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files. Note: By default, a new log file is created during the scan.

Install Office 2007. Insert your Office 2007 CD into the drive. If the setup wizard doesn’t start automatically, navigate to the CD drive and click SETUP.EXE. When prompted, enter the product key. You can find the product key on the sticker on the CD case or other packaging. If you need help, see Find your Product Key for Office 2007.

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on ...

Download the automated tool. In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open. Select the version you want to uninstall, and then select Next. Follow through the remaining screens and when prompted, restart your computer. After you restart your computer, the uninstall tool automatically re-opens to complete the final ...