If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Windows Mail and Calendar apps. If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook.. This option downloads the new app and switches your preferred email client.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

In the upper left corner of the window, select the app launcher > All apps > SharePoint Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

使用 Windows 设置应用更改桌面背景和颜色。

Which browsers work with Office for the web and Office Add-ins. How to sign in to Outlook on the web. Fix account settings being out-of-date in Mail or Calendar. Still need help? To get support in Outlook.com, click here or select Help on the menu bar and enter your query.