Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to use the PC Health Check app to help you improve your device performance.

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Find out how to fix sound or audio problems in Windows.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn different ways to locate your BitLocker recovery key in Windows, and learn about how BitLocker might have been activated on your system.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.