If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

If your notebook isn’t syncing automatically after you’ve signed back in, try force-syncing it. On macOS, Control-click the notebook name, and then sync the notebook. On iOS, use your finger to pull down the Notebooks list. A spinning progress indicator will appear near the top of the list while OneNote attempts to re-sync all open notebooks.

If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try. Close other tabs, extensions, and apps Your computer may have run out of memory and can't load the site while also running your apps, extensions, and programs.

If our automated tool can't fix your issue, or if you'd like to fix it yourself, see the next section. Let us fix your issue Download Support and Recovery Assistant for Microsoft 365. Start Outlook in safe mode and disable add-ins. Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins ...

We couldn’t verify and install this because it is not available in the Microsoft Store. To install, download it from the publisher’s website. This issue occurs because starting in 2024, many new devices are preinstalled with new Outlook for Windows and don't ship with classic Outlook. If you prefer to use classic Outlook at this time, a ...

If you have devices running an unsupported version of Windows, we recommend upgrading them to a more current, in-service, and supported Windows release. If your devices don't meet the technical requirements to run a more current release of Windows, we recommend that you replace the device with one that supports Windows 11.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

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