If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Check the Xbox services, games, and apps for any service outages.

注意: 如果看到了打开定期计费，而不是显示“管理”的链接，这意味着你的订阅已设置为在显示的日期到期，且在此日期之后不会自动扣费。目前没有进一步的操作，你可以继续使用该产品，直到订阅过期。

In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. Under Ways to sign in , you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera.

There are four ways to open Snipping Tool: Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen ( PrtSc ) for a static image snip. Press Windows logo key + Shift + R for a video snip.

Here's how: Select Search , then type computer management. Select Computer Management from the list of results. In the console tree, select the arrow to expand Services and Applications, and then select Services. In the details pane, right-click or swipe down on Windows Installer, and then select Start. Describes how to use the clean boot ...

To find the link for the driver you need, select the dropdown list below and then scroll through it to find the type of Surface you have. After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.

To check for updates, select Start > Settings > Windows Update , then select Check for updates. If updates are available, you can choose to install them. Check for updates. If you run into problems updating your device, including problems with previous major updates, see common fixes at Troubleshoot problems updating Windows.

Go to Settings and more > Settings > Profiles > Passwords . Next to the password you want to change, select More actions , and then select Edit. When prompted, authenticate yourself to the operating system to get access to the password information. After you successfully authenticate yourself, in the Edit password dialog, update your password ...